How do I qualify for free shipping on my order?

Simply order over $65 worth of items from our store and the Free Shipping option will appear when you checkout. This free shipping offer is available when you checkout on our site (not Google Checkout). Please note that this offer is only valid on packages shipped to domestic U.S. addresses and APO/FPO boxes.

If I buy an Xbox game, will it work in my Xbox 360?

Wikipedia has an excellent article on the compatibility of original Xbox video games with the Xbox 360.

How do I give a one of your products a star rating?

Hover over the star rating, as shown in the picture to the right, and click the number of stars you want to give the product (from 1/2 star to 5 stars). As soon as you click the rating, we will update the product! Note you can only rate a product once per web browser session.

This rating system is a fast easy way for you to let others know what you think about a game or product when you don't have time to sit down and write a full review!.

Do you have a retail location?

No, we do not operate out of a retail location, nor do we sell our products in a brick-and-mortar store.

What do you sell besides video games?

We also sell a variety of computer and home entertainment cables, video game repair parts, and toys related to video games. Our services include video games console repair, computer repair, web development services, and government contracting services.

What payment methods do you accept?

We currently accept debit and credit cards (Visa, Mastercard, Discover, American Express, Diner's Club), and Google Checkout. We have considered adding an e-Check system, but are still analyzing whether or not demand warrants that kind of payment gateway. For contracting services, we accept purchase orders and checks, as well as credit/debit cards.

Do you ship internationally?

Currently, we only ship to US, Canadian, and APO/FPO addresses.

When can I expect my order to arrive?

  - Value Shipping: 5-21 days
  - Economy Shipping: 5-9 days
  - Regular Shipping: 3-5 days
  - Expedited Shipping: 2-3 days
  - Express Shipping: 1-2 days

Keep in mind that these are the shipping times and do not include the time required to process and package your order.

How much does shipping cost?

Shipping is based on the total weight of your items in most cases. We may offer shipping discounts, or in some cases free shipping.

How do you give condition ratings to your products?

New - Item is unsealed and new. Like New - Item has had external packaging removed, but looks and works like new.
Excellent - Very minor appearance of wear on the item with all accessories/artwork/etc included with the item
Very Good - Some signs of wear, may be missing an instruction manual or other original packaging; may have a specific description of the item condition
Good - Visible wear on them item, generally with a specific description of the item condition. . Missing some of the original packaging or other materials.
Fair - Item has visible flaws, but works perfectly. May not include original artwork or accessories; specific description of item issues are noted.


What if my game doesn't work?

Contact Us. Though we do test our games and systems before shipping, it is possible that your system may not handle a cartridge as well as ours do. Most cartridge based games have been around for at least 15 years, and in some cases over 25 years. They get dirty and need to be cleaned and maintained. Disc based games can oftern be cleaned with a soft cloth by rubbing the bottom of the disk from the inside to the outside of the disk.

If you haven't been able to get your game to work, you can return it to us for a refund provided it is covered by our warranty policy.